95 ok's Privacy Policy

Welcome to 95 ok. Our Privacy Policy explains how we collect your personal data, why we collect it, how long we retain it, and how we keep it secure. We believe transparency is the foundation of trust, so everything is presented in clear, straightforward language.

95 ok is a responsible online gaming platform. We place the highest importance on the privacy of our members. This policy applies to all users of the 95ok.run website and our mobile application.

If you have any questions about this Privacy Policy or need any part of it clarified, feel free to contact our support team at any time. We are always ready to help.

95 ok collects various types of information from you — some provided directly by you, and some collected automatically from your device or browser. Details are outlined below.

95 ok uses your information only for specific, legitimate purposes. We never use your data for unnecessary activities. The main uses are listed below.

• To create accounts, verify identity, and ensure secure login.
• To process deposits, withdrawals, and other financial transactions.
• To recommend games and create a personalized experience based on your preferences.
• To detect and prevent fraud, money laundering, and other unlawful activities.
• To ensure compliance with responsible gaming policies and provide support when needed.
• To send you promotional offers and bonus information based on your consent.
• To identify technical issues on the platform and improve service quality.
• To meet legal obligations and submit reports to regulatory authorities.

The 95 ok website and app use cookies to enhance your experience. Cookies are small text files stored in your browser or on your device.

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferred language, theme, and settings.
• Analytics Cookies: Used to understand which parts of the platform are most visited. This data is anonymous.
• Security Cookies: Used to detect suspicious login attempts and prevent fraud.

You can manage cookies at any time through your browser settings. Keep in mind that disabling certain cookies may affect the functionality of some platform features.

95 ok never sells your personal information. However, limited information may be shared with trusted partners under specific circumstances.

• Payment Processors: Only the information necessary to process transactions is shared with payment services such as bKash, Nagad, and Rocket.
• KYC Services: Data may be shared with registered third parties for identity verification purposes.
• Legal Authority: We are required to provide information upon a valid court order or regulatory authority request.
• Security Partners: Anonymised data may be shared with specialist fraud prevention service providers.

95 ok uses industry-leading technology to protect your data. Our security is structured across multiple layers, so if one layer fails, the others continue to provide protection.

• All data transfers are secured with 256-bit TLS/SSL encryption.
• Sensitive data stored on our servers is protected with AES-256 encryption.
• A 24/7 security monitoring team is always active.
• Regular security audits are conducted.
• Two-factor authentication (2FA) is available to enable on all accounts.
• Unusual login attempts will automatically trigger an account lock.
• Staff can only access data that is necessary for their specific role.

95 ok retains your data for as long as your account is active or as needed to provide our services. After account closure, certain data may be retained for a defined period due to legal obligations.

• Account Information: Up to 5 years after account closure.
• Financial Transaction Records: Up to 7 years as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Gaming History: For as long as your account is active, plus 2 years after closure.
• Cookie Data: At end of session or after a maximum of 1 year.

As a 95 ok member, you have several important rights over your own data. We respect these rights and are ready to assist with any request.

• Right to Access: You have the right to know what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request that your information be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be limited.
• Data Portability: You can obtain your data in a machine-readable format.
• Right to Opt Out: You can unsubscribe from marketing communications at any time.

To exercise these rights support@95ok.runEmail us or reach out via live chat. We aim to respond within 30 business days.

95 ok strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or store data from minors.

We verify age at registration. If a minor creates an account using false information and is later identified, the account will be immediately closed and all collected data will be deleted.

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is ready to resolve any concerns you may have promptly.